General

  • No contract. When you purchase each month, you secure our services for 1 month. Feel free to cancel anytime and avoid getting charged the next month. Come back when you need to.

  • Yes, our subscriptions are flexible, and you can cancel at any time. To cancel the subscription, click Cancel Subscription after logged into your customer account. Canceling a subscription doesn't automatically cancel the current order.

  • Yes, you can modify your subscription plan to better fit your evolving business needs. Simply reach out to our support team to make the necessary changes.

  • We stand by great service. We offer a 14-day money-back guarantee once you start your contract if you are not satisfied with our process and before your first final design is delivered.

  • Our customer support team is readily via email or chat to assist you with any inquiries or support needs related to your subscription.

  • We charge your card the day you sign-up each month before we begin services for each month.

  • You can view and manage your subscription from your customer account. After logging in, they click My account, and then Subscriptions.

Graphics/Video

  • No, there are no limits on design revisions. We provide unlimited revisions to ensure your complete satisfaction.

  • Turnaround times depend on the complexity of the request. We will provide estimated timelines for each design request. Typically designs can take 2 full business days.

  • Yes, you retain full ownership of all design assets created under your subscription. There are no additional fees or licensing costs.

  • Our customer support team is readily via email or chat to assist you with any inquiries or support needs related to your subscription.

Influencers

  • Our influencer plan includes identifying and collaborating with relevant influencers in your industry to promote your products or services. We handle the entire influencer marketing process for you.

  • Yes, we collaborate closely with you to ensure that the chosen influencers align with your brand values and target audience. We’ll provide a list of potential influencers and only work towards securing those that you approve. Your input is highly valued in the influencer selection process.

  • Nano and micro influencers are categories of social media influencers known for their relatively small but highly engaged and loyal follower bases. They are considered valuable for marketing purposes due to their ability to connect with niche audiences and foster authentic relationships with their followers

  • Yes, we do work with larger influencers or celebrities. However, for high-profile influencers and celebrity collaborations, we partner with a specialized agency that specializes in handling such engagements. If you are interested in working with high-profile influencers or celebrities, please contact us for more information, and we will be happy to discuss the available options and provide you with the details you need for your specific influencer marketing needs.

  • Yes, your influencer content is granted full usage rights - this is the agreement with the influencer. This means that you have the rights to use, repurpose, and distribute the content created by the influencer in various marketing materials and channels.

Copywriting

  • We are not an SEO Agency, but we’ll use your list of keywords that you provide to guide our copy.

  • No, we do not use AI to write our content. Our content is created by professional human writers who tailor each piece to meet your specific needs and brand requirements. We believe in the power of human creativity and expertise to deliver high-quality, personalized content for our clients. Human touch goes a long way and we’re here for it.

  • Our content pieces are 1200 words or less using your keywords, unless requested to be less.